Skip to main content
POST
Export Historical Recordings
Export recordings matching your filter criteria. Recordings are packaged as a downloadable archive and sent via email. This is an asynchronous operation that processes in the background.
Authentication required:
  • X-Auth-ID - Your account auth_id (e.g., {auth_id})
  • X-Auth-Token - Your account Auth Token
  • Content-Type: application/json
Async Operation Workflow:
  1. Request is validated and queued as async task
  2. System processes recordings matching your filters
  3. Recordings are packaged as downloadable archive
  4. Download link is emailed to all recipient addresses
  5. Archive typically available within 15-60 minutes depending on volume
Important: Only one export request can run at a time per account. If an export is already in progress, you must wait for it to complete before starting a new one.

Request Body

Required Parameters

Date Range Filters (Option 1)

Storage Duration Filters (Option 2 - Alternative to Date Range)

Additional Filters (Only for ranges ≤ 30 days)

Additional filters (from_number, to_number, etc.) only apply when your date range or storage duration range is 30 days or less.

Constraints & Validation

  • Cannot combine from/to with storage duration filters
  • Cannot use __gt and __gte together (choose one)
  • Cannot use __lt and __lte together (choose one)
  • Maximum date range: 1 year (366 days)
  • Maximum storage duration range: 30 days
  • Filters only apply for ranges ≤ 30 days
  • When using range filters (__gte/__lte), both must be provided
  • Only one export can run at a time per account

Response

Success Response (202 Accepted)

The export request has been queued and will be processed in the background.
Response - 202 Accepted

Error Response (403 Forbidden)

Another export is already in progress.
Response - 403 Forbidden

Error Response (400 Bad Request)

Invalid request parameters.
Response - 400 Bad Request

Examples

Export Last 7 Days (Date Range)

cURL

Export Using Storage Duration

Export recordings exactly 7 days old.
cURL

Export with Storage Duration Range

Export recordings between 7 and 30 days old.
cURL

Export with Filters (Conference Recordings)

Export conference recordings in MP3 format from last 30 days.
cURL

Export with Phone Number Filter

cURL
Use Cases:
  • Backup recordings to external storage before deletion
  • Archive old recordings for compliance
  • Export specific conference recordings for review
  • Download recordings for specific phone numbers
  • Create monthly recording backups
For large date ranges (greater than 30 days), do not use additional filters. Export in smaller batches if you need filtered results.
Email Delivery:
  • Check spam/junk folders if not received within 1 hour
  • Verify email addresses are valid before requesting
  • Use multiple recipients for redundancy
  • Wait for completion email before starting another export